Privacy policy

This page explains what happens to the information you send through this website. It is written in plain language. If anything is unclear, please ask.

Who is responsible

Anna Meech, therapeutic counsellor, is the data controller for this website. You can contact her at [TO CONFIRM: anna@domain].

What is collected

Only what you type into the enquiry form. That is your name, your email address, and your message. Nothing else is gathered about you on this site.

Why it is collected

So that Anna can reply to your enquiry and, if you wish, arrange an initial consultation. Your details are not used for marketing and are never sold or shared for advertising.

Lawful basis

Your consent, given by ticking the consent box on the enquiry form. You can withdraw it at any time by emailing Anna.

How long it is kept

Enquiries that do not lead to therapy are deleted after [TO CONFIRM: for example 12 months]. If you go on to become a client, your records are held in line with Anna’s clinical record keeping and BACP obligations, for [TO CONFIRM: for example 7 years] after the end of therapy.

Cookies and analytics

This website sets no cookies and runs no advertising or social media trackers. [TO CONFIRM: if privacy-friendly, cookieless analytics such as Plausible or Fathom are added later, note here that aggregate page views are counted without cookies and without identifying individual visitors.]

Who else sees your information

The website is hosted by [TO CONFIRM: hosting provider], and enquiry form submissions are handled by [TO CONFIRM: form provider, for example Formspree]. Email is provided by [TO CONFIRM: email provider]. Each of these processes your information only in order to deliver that service.

Confidentiality in therapy

What you discuss in sessions is confidential. There are limited exceptions, such as a risk of serious harm to you or another person, or where the law requires disclosure. Anna also discusses her work in regular clinical supervision, where clients are not identified by name. This is standard practice and it supports safe, ethical therapy.

Your rights

You can ask to see the information held about you, ask for it to be corrected, ask for it to be deleted, or object to how it is used. Email Anna and she will respond within one month. If you are unhappy with the response, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

If this policy changes, the new version will appear on this page. Last updated [TO CONFIRM: date].